IT CONSULTANCY
DEDICATED IT SOLUTIONS WITH 25 YEARS EXPERIENCE IN THIS FIELD
There are many synonyms for ‘bugs’ in the software and technology industry and no, I’m not talking about creepy crawlies. Some refer to them as ‘defects’ or ‘faults’, while others simply categorise them as ‘issues’ or ‘glitches’. In the end it doesn’t really matter what you call them, what matters is how you deal with them. Lots of digital-first companies in today’s business world deal with website bugs with what we call bug tracking tools, or issue tracking tools. These are systems that enable digital teams (including developers, digital marketers, web analysts, etc) to report, manage, track and resolve bugs.
This is a bug tracking application that helps identify and track bugs in projects or systems. The project has three modules – Admin, Staff, and User.
The Admin can log in to the app and enter the details of the project and staff members, view the complaints of users, assign tasks to the members, track the bug resolution status, and send messages to users. The staff can log in to the app to view bug complaints assigned to them and start working on them. If a member is unable to resolve a bug issue, they can forward the problem to another member. As for the users, they can view the progress status of their bug complaints.
Users can also use the ticket number generated during the submission of their compliant and view the solution plan details for the same. In this way, the bug tracking application keeps the process of monitoring and resolving software bugs transparent and seamless.